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This manufacturer and wholesaler of quality artificial flowers & arrangements was experiencing growth issues as his business began to draw more interest worldwide.


- Increasingly complex supply chain (both suppliers & resellers) created additional time pressure and inventory challenges

- A unique physical location & no online presence meant losses to competitors

Case study: Manufacturing Industry

This manufacturer of splashpads and other zero-depth water play solutions experienced fast growth - and accompanying pains.


- Increased pressure on plant caused errors & late shimpments
- Strong hiring made company more complex & less profitable, while increasing communication misses across functional and geographical divides

Case study: Exponential Growth

A provider of classes and training for employees, mostly on the use of technology, was experiencing full capacity but low profitability


- Clients had increased expectations of frequent classe offering, making it difficult to remain profitable

- Sales people hade no guidance on scheduling new classes
- Complexity increasing fast with larger variety of classes, new location, new online offer, and new language for certain lessons.

Case study: Logistics